Click each step to see the action. You can also click the picture or use the arrow keys.

  • If you can't send or receive email on your BlackBerry® smartphone, resending service books may resolve the issue.
  • 1. Scroll to and select All.
  • 2. Scroll to and select Setup.
  • 3. Select Email Accounts.
  • 4. Wait while your email settings are retrieved.
  • 5. Press the Menu key.
  • 6. Scroll to and select Service Books.
  • 7. Select Send Service Books.
  • 8. Wait while the request is processed.
  • 9. The service books have been sent to your BlackBerry smartphone. Select OK.