Click each step to see the action. You can also click the picture or use the arrow keys.

  • If you're having trouble with your BlackBerry® smartphone, you can perform a soft reset to safely reboot the BlackBerry smartphone. This type of reset does not delete any settings or data.
  • 1. Press and hold the Alt, right Shift and Delete keys at the same time.
  • 2. The BlackBerry smartphone will shut down, and the keys can now be released.
  • 3. The BlackBerry smartphone will restart.