How to change the email settings on my BlackBerry Torch 9800
Click each step to see the action. You can also click the picture or use the arrow keys.
- Changing the mail server settings can sometimes be required if you have problems sending or receiving email. Please contact your email provider for the correct mail server settings.
- 1. Touch All.
- 2. Scroll to and touch Setup.
- 3. Touch Email Accounts.
- 4. Wait while the BlackBerry® smartphone contacts the network.
- 5. Touch the required email account.
- 6. Touch Edit.
- 7. If required, touch Email account name.
- 8. Delete the text already present.
- 9. Enter the required account name.
- 10. If required, touch Your name.
- 11. Enter your name.
- 12. Scroll down.
- 13. Touch Advanced Options.
- 14. Touch Email Server.
- 15. Delete the text already present.
- 16. Enter the email server address.
- 17. Scroll down.
- 18. Touch Save.
- 19. Enter the email account password.
- 20. Touch Validate.
- 21. Wait while the new settings are saved.
- 22. The selected email account has been changed.
- Note: Entering the wrong mail server settings can stop your BlackBerry Torch 9800 from sending and/or receiving email. If you can't get the mail server to connect, ensure the settings are correct and working on a home computer. Also, check the network or Internet connectivity settings.