Click each step to see the action. You can also click the picture or use the arrow keys.

  • If you have problems sending or receiving email on your phone, you might need to change the email server settings. Please contact your email provider to obtain the correct settings.
  • 1. Touch Applications.
  • 2. Touch Mail.
  • 3. Touch the drop-down arrow.
  • 4. Touch the required account.
  • 5. Touch Menu.
  • 6. Touch Settings.
  • 7. Touch Account settings.
  • 8. The most common settings to change are the outgoing settings.
    Touch Next.
  • 9. Touch Login required.
  • 10. If required, delete the SMTP server address.
  • 11. Enter the correct SMTP server address.
  • 12. Scroll to and touch Server port.
  • 13. Edit the port number and touch Next.
  • 14. If required, delete the Account name.
  • 15. Enter an account name.
  • 16. Touch Finish setup.
  • 17. The changes have been saved.
  • Note: Entering the wrong settings can stop your HTC One S from sending and/or receiving email. If you can't get the email server to connect, ensure the settings are correct and working on a home computer. Also, make sure you're connected to the Internet.