How to perform a hard reset when my Huawei Ascend Y300 is unresponsive
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- If your Huawei Ascend Y300 becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to the factory default state. Please note that all of your data, downloaded apps and settings will be erased during the reset.
- 1. Before resetting your phone, turn it off and then on again. This may fix some issues. If your phone won't turn off, remove and then reinsert the battery.
- 2. If your phone doesn't turn back on, follow the steps below to perform a hard reset.
- 3. Press and hold the Volume up and Power buttons until the Android recovery menu appears on the screen.
- 4. Scroll to wipe data/factory reset by pressing the Volume down button.
- 5. Press the Power button.
- 6. Scroll to Yes -- delete all user data by pressing the Volume down button.
- 7. Press the Power button.
- 8. The phone will now wipe all contents.
- 9. Press the Power button.
- 10. The phone will now reboot to the initial setup screen.