Click each step to see the action. You can also click the picture or use the arrow keys.

  • When you use your Huawei P20 Pro for the first time, it will take you through a setup wizard and help you set up some key features. For example, you can enable the Device Protection feature by adding a Google account and setting a screen lock.

    Device Protection helps to protect your phone from being used if itʼs lost or stolen. Even if your Huawei P20 Pro is erased, your Google account password will be required before anyone can use it.

    Please note: The steps may differ depending on the options selected. Simply follow the prompts on the Huawei P20 Pro to complete the setup wizard.
  • 1. Select the desired language and touch NEXT.
  • 2. Review the Terms and Conditions and touch AGREE.
  • 3. Touch AGREE.
  • 4. Review the Service Declaration and touch AGREE.
  • 5. Review the service permissions and touch the desired options.
  • 6. Touch NEXT.
  • 7. The Huawei P20 Pro will automatically scan for Wi-Fi networks and display a list. To connect, touch the network name.
  • 8. Enter the network password.
  • 9. Touch CONNECT.
  • 10. Touch NEXT.
  • 11. Wait while the phone checks for updates.
  • 12. Touch the desired option, e.g., Set up as new.
  • 13. To sign in to your Google account, touch Email or phone.
    Note: a Google account is needed to use certain features such as Device Protection, Google Hangouts and Google Play Store.
  • 14. Enter your Google account email address.
  • 15. Touch NEXT.
  • 16. Enter your Google account password.
  • 17. Touch NEXT.
  • 18. Touch I AGREE.
  • 19. Review the options and set up your Google services. Touch MORE to scroll down the list.
  • 20. Touch AGREE.
  • 21. Touch SET SCREEN LOCK STYLE to set up your screen lock, Device Protection and fingerprint scanning.
  • 22. Touch the desired option, e.g., PIN.
  • 23. Enter your desired PIN.
  • 24. Touch Continue.
  • 25. Re-enter the PIN to confirm it.
  • 26. Touch OK.
  • 27. Touch the desired option, e.g., SKIP.
  • 28. Touch OK.
  • 29. Touch the desired option, e.g., Set Fingerprint ID.
  • 30. Review the information and touch the desired option, e.g., ENABLE.
  • 31. Place your finger on the fingerprint sensor to start the scanning process.
  • 32. Place and lift your finger on the fingerprint sensor repeatedly to build up the pattern.
  • 33. Your fingerprint is set up. Touch OK.
  • 34. Touch SKIP.
  • 35. Touch NEXT to set up the Google Assistant. Or, touch SKIP.
  • 36. Follow the on-screen instructions to set up the Google Assistant.
  • 37. The Huawei P20 Pro is ready to use. Touch GET STARTED.