Click each step to see the action. You can also click the picture or use the arrow keys.

  • Incorrect APN (Access Point Name) settings can cause issues with data services and with picture and video messaging (MMS). To resolve issues, you can reset the APN settings on your Motorola Moto Z³ Play to the default APN settings that are programmed into your SIM card.
  • 1. Swipe up to view Apps.
  • 2. Touch Settings.
  • 3. Touch Network & Internet.
  • 4. Touch Mobile network.
  • 5. Touch Advanced.
  • 6. Scroll to and touch Access Point Names.
  • 7. Touch the Menu icon.
  • 8. Touch Reset to default.
  • 9. The APN settings have been reset to default.