How to transfer content from my old phone to my Samsung Galaxy A5 2017 using Smart Switch

Click each step to see the action. You can also click the picture or use the arrow keys.

Heads-up! Looks like you’ve got Javascript Active Scripting tuned off in your web browser. You’ll need to turn it on so you can see all the help illustrations in your searches.

With Samsung Smart Switch™ and the Samsung Smart Switch Mobile app, you can transfer a variety of content from an Android, iOS or BlackBerry device to your Samsung Galaxy A5 2017. Types of content include: contacts, photos, music, videos, messages, notes, calendars and more. Smart Switch Mobile can be downloaded from Galaxy Apps and Google Play Store.

The steps will differ depending on the devices you are using and whether you're performing a wired or wireless transfer. Here, we show you how to transfer content wirelessly from another Android device.
1. Touch Apps.
2. Touch Smart Switch.
3. Touch START.
4. Touch AGREE.
5. Touch WIRELESS.
6. On the old device, follow steps 1-5, then touch SEND.
7. On the Samsung Galaxy A5 2017, touch RECEIVE.
8. Touch the old device type.
In this example, weʼve selected Android.
9. Place the devices close to each other so they can connect.
10. The devices are now connected.
11. On the old device, select the data to transfer (e.g., Contacts) and touch SEND.
12. On the Samsung Galaxy A5 2017, touch RECEIVE.
13. Wait for the content to transfer.
14. The content will save to your Samsung Galaxy A5 2017.
15. The transfer has been completed.
For wireless transfers from Android or BlackBerry to the Samsung Galaxy A5 2017, you must install Smart Switch Mobile on both devices. For wired transfers using a USB OTG cable, or for transfers from an iOS device, you only need Smart Switch on the Samsung Galaxy A5 2017.