How to reset my Samsung Galaxy Grand Prime and/or disable Device Protection
Click each step to see the action. You can also click the picture or use the arrow keys.
- This feature lets you erase all content and settings from your Samsung Galaxy Grand Prime.
Warning: All media, data and settings will be erased. This action cannot be undone. - 1. Touch Apps.
- 2. Touch Settings.
- 3. Scroll to and touch Backup and reset.
- 4. Touch Factory data reset.
- 5. Read the warning and touch RESET DEVICE.
- 6. If you are prompted for screen lock credentials, enter the PIN/Password/Pattern and touch NEXT.
- 7. Touch ERASE EVERYTHING.
- 8. The phone will reboot.