Click each step to see the action. You can also click the picture or use the arrow keys.

  • If you canʼt send or receive email on your Samsung Galaxy J3 Prime, you might need to update the email server settings. Please contact your email provider to obtain the correct settings.

    If you canʼt get the email server to connect, ensure the settings are correct and working on a home computer. Also, make sure your Samsung Galaxy J3 Prime is connected to the Internet.
  • 1. Touch Apps.
  • 2. Touch Email.
  • 3. Touch the Menu icon.
  • 4. Touch Settings.
  • 5. Touch the desired account.
  • 6. The most common settings to change are the outgoing settings.
    Scroll to and touch Server settings.
  • 7. Under OUTGOING SERVER, touch SMTP server.
  • 8. Edit the IMAP server name.
  • 9. Touch PORT NUMBER.
  • 10. Edit the port number
  • 11. Touch DONE.
  • 12. The changes have been saved.
  • This process is similar for most email accounts. However, the options that you can change will depend on the account type (Gmail, Yahoo!, Microsoft Exchange, Outlook, etc.).