Click each step to see the action. You can also click the picture or use the arrow keys.

  • If there are issues with the wireless connections on your Samsung Galaxy J3 Prime, you can reset the network settings to default. This will reset all the network settings for Wi-Fi, mobile data and Bluetooth.
  • 1. Touch Apps.
  • 2. Touch Settings.
  • 3. Scroll to and touch General management.
  • 4. Touch Reset.
  • 5. Touch Reset network settings.
  • 6. Touch RESET SETTINGS.
  • 7. If prompted, enter your device lock code (PIN, password, pattern, etc.) and touch NEXT.
  • 8. Touch RESET SETTINGS.
  • 9. The network settings have been reset.