How to reset the network settings on my Samsung Galaxy J3 Prime

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If there are issues with the wireless connections on your Samsung Galaxy J3 Prime, you can reset the network settings to default. This will reset all the network settings for Wi-Fi, mobile data and Bluetooth.
1. Touch Apps.
2. Touch Settings.
3. Scroll to and touch General management.
4. Touch Reset.
5. Touch Reset network settings.
6. Touch RESET SETTINGS.
7. If prompted, enter your device lock code (PIN, password, pattern, etc.) and touch NEXT.
8. Touch RESET SETTINGS.
9. The network settings have been reset.