Click each step to see the action. You can also click the picture or use the arrow keys.

  • This feature lets you erase all content and settings from your Samsung Galaxy S5 Neo.
    Warning: All media, data and settings will be erased. This action cannot be undone.
  • 1. Touch Apps.
  • 2. Touch Settings.
  • 3. Scroll to and touch Backup and reset.
  • 4. Touch Factory data reset.
  • 5. Read the warning and touch RESET DEVICE.
  • 6. If you are prompted for screen lock credentials, enter the PIN/Password/Pattern and touch NEXT.
  • 7. Touch ERASE EVERYTHING.
  • 8. The phone will reboot.