How to perform a hard reset when my ZTE Grand X is unresponsive
Click each step to see the action. You can also click the picture or use the arrow keys.
- If the ZTE Grand X becomes unresponsive or doesn't perform as expected, you can perform a hard reset to return it to the factory default state. Please note that all of your data, downloaded apps and settings will be erased during the reset.
- 1. Ensure the phone is turned off.
- 2. Press and hold the Volume up button, then press the Power button and let go.
- 3. Scroll to wipe data/factory reset using the Volume down button.
- 4. Press the Power button.
- 5. Scroll to Yes -- delete all user data using the Volume down button.
- 6. Press the Power button.
- 7. The phone will now wipe all contents.
- 8. Press the Power button.
- 9. The phone will now reboot to the initial setup screen.